Privacy Policy

Our Commitment to Your Privacy

At LawnSector Novato Artificial Grass, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and physical address
• Project details and service preferences
• Payment information for services rendered
• Communication preferences and correspondence history

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your service requests and transactions
• Send you updates, quotes, and information about your project
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of our company, customers, or others
• With your consent or at your direction

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to provide services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information (though we do not sell personal information).

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

LawnSector Novato Artificial Grass
74 Hamilton Dr # E, Novato, CA 94949
Phone: (415) 881-6177
Email: hi@novatoartificialgrass.com